FAQs
Are there any upfront costs or hidden fees?
No, we provide collection services solely on a contingency basis. We only get paid if we collect on the claims you place with us.
What type of claims can your company collect?
We are a full-service debt collection firm. We handle all commercial and consumer claims. We collect debt in all industries nationwide. There is no type of debt that we don't collect. Examples: accounts receivables, open invoices, judgments, bad checks, medical, dental, insurance claims, promissory notes, membership accounts, etc.
Do you handle all phases of the collection process?
Yes, we handle all three phases of the collection process: pre-litigation, litigation, and post-litigation. In the pre-litigation phase, we will attempt to contact the debtor by phone and mail to negotiate a settlement on your behalf. In the second phase, if a debtor refuses to pay, we will then make an overall assessment of the case based on whether we can collect. With your approval, one of our affiliate attorneys will pursue litigation on your behalf. In the third and final phase, once we've obtained a judgment on your behalf, we will locate employment information, banking information, and assets so we can do wage garnishments, bank levies, and asset liens.
When do you send payments to clients?
We send payments to our clients the first week of every month for all claims collected during the prior 30 days.
Do I have access to my account information at all times?
Yes, you have 24-hour secure online access to your information. Once you establish an account with our company, you are given online access that will allow you to view your account activity in detail. You will see all collectors' notes, what actions have been taken with regard to the account, and payment disbursements.
Can I send debtor claims electronically?
Yes, once you become a client you will have access to our client portal which allows you to submit claims electronicaly, update and review all collections activity in your account 24/7. You can also submit debtor claims now via our website using this link Submit An Account.
Do I have other options to submit debtor claims?
You have many options in submitting claims to our office. You can fax them to us at (516) 953-3303 and you can email them to us. If necessary, we will arrange to have the claims picked up by FedEx.
What states do you collect in?
We can collect throughout the United States, in most states nationally through our network of affiliate firms.
Are you HIPAA and FDCPA compliant?
Yes, we follow all HIPAA and FDCPA guidelines, as well as necessary state guidelines in the collection of all debt.
What are your rates?
We offer extremely competitive rates and are open to negotiation. All rates are negotiable. Our rates are based on varying factors like volume, size of the debt, and frequency of placement. Give us a call, and we can evaluate the debt you have and give you a quote that is comfortable for you.
To get started simply agree to our Terms and Conditions, submit your accounts, and we will begin working on your behalf immediately! Give us a call at (516) 336-3590 or click below to get started!
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